Return Policy


Returns & Exchanges gladly accepted within 14 days of purchase date with receipt & in original condition For Store Credit. The item must have tags attached, and not altered in any way. Sorry, NO RETURNS will be given without proof of purchase. No returns or exchanges will be given after 14 days. All Sale Items, Accessories, Party Dresses, Jewelry, Leggings, Home Decor, Scarves, Intimates, Tights Etc. Are FINAL SALE, No Exceptions.


ONLINE PURCHASE RETURN POLICY:

Returns/Exchanges for “In Store Pick-UP”

Returns/ Exchanges accepted within 14 days of purchase with receipt & in original condition for exchange or In store credit only. No exchanges/In store credit will be given without proof of purchase – must have receipt.

Returns/Exchanges for “Shipping”

Returns/Exchanges accepted within 14 days of delivery must be in original condition for exchange or in store credit only. No exchanges/in store credit will be given without proof of purchase – must have receipt. We did not offer money back under any circumstances.

When shipping back, email Paige@1happygirl.com or call us at (630)243-1579 to get a RA #. NO Returns will be accepted without an attached RA #.

**Also, we suggest that you send items back using USPS, UPS or FedEX along with a tracking number. We are not responsible for items that are lost while in-transit to us. We do not refund shipping charges**

 

-- Online SALE items can take up to three-four weeks to ship or three weeks to be available for in-store pickup --

Store Credits & Gift Cards: –

All store credits are good for 6 months from return, and gift cards never expire. Please keep your numbers or barcode as we can not look up number once they are created.


Shipping Policy: – 

We Do Our Best To Get Your Order Out ASAP. Online Orders Will Get Processed & Shipped Out Within 1-4 Business Days. We are not held liable for ANY lost or stolen packages confirmed delivered by the post office (USPS Shipping Method). You Can Choose USPS Flat Rate For $7.95 or FREE Shipping with a. $125 Purchase. once an order is placed we will not accept any cancellations, please remember we are exchange for store credit only no refunds will be given under any circumstances 

 Instore Pickup: -

In store pickups will be available within three business days of the order date, unless otherwise notified. (please specify what Illinois location you would like to pick it up at, if not by default it will be available for pickup at the store closest to your zip code)


Thank You For Shopping With Us!
- 1 Happy Girl Boutique